Frequent questions

What is Spark Cycle?

We are boutique indoor cycling studio that provides a full body workout on a bike. We ride to the beat of the music and incorporate upper body exercises into our workout.

I’m new to SparkCycle! How do I sign-up for rides?

Welcome! Get ready to turn it up! First, create your account online. It’s important for us to know who’s riding with us and to have your contact information. Next, you will be able to purchase single rides or series. Credits are directly uploaded to your account. With that you’ll be able to book classes and be ignited!

Do you offer a monthly membership?

No. Spark Cycle does not offer memberships. We believe you don’t need a contract to make a commitment to your well-being. You can buy as many or as few classes as you like. Please visit our pricing page for more details.

Do you offer a free trial?

No, we don't offer any trial or free class but we have a ONE TIME Welcome pack offer of 3 rides for CHF60 for new riders only. 

What do I do when I first arrive at the studio?

Please arrive 15 minutes prior to class and let one of our staff know if it's your first ride. A member of our team will take you through a brief orientation which includes a tour of studio, setting you up for class and making sure that you're ready to ride.

What do I need to wear?

We suggest a tee or tank on top and fitted pants or shorts on the bottom.

What kind of shoes do I need?

We provide complimentary cycling shoes. If you have your own pair of shoes you would like to use, our bikes are compatible with Keo clips.

Do you have locker rooms?

Yes! We have lockers outfitted with digital locks as well as separate men and women’s changing rooms complete with showers, shampoo, body wash, and hair dryers so you can leave class refreshed.

Do I need to be in shape before class?


Everyone is welcome at SparkCycle! Our classes are suitable for riders of all levels. One of the best things about Indoor Cycling is that you are able to adapt your bike to your fitness level. Your strength will improve with each class, so we encourage first timers to go at their own pace and have fun!

What is your return policy for classes?

Classes at SparkCycle are not refundable, sales are final. Once you purchase a class or series, you have a certain amount of time to redeem. When you buy 1 session, you have 30 days from date of purchase to redeem. When you buy 5 sessions, you have 60 days from date of purchase to redeem. When you buy 10 sessions, you have 90 days from date of purchase to redeem. When you buy 20 sessions, you have 9 months from date of purchase to redeem. When you buy 30 sessions, you have 12 months from date of purchase to redeem. 

 

How many calories can I burn each class?

Our rides typically burn between 300-600 calories in a vigorous 45-minute workout. The calories vary based on the weight of the individual and the amount of exertion.

Is there a place to park?

There are two parking garages located at Beethovenstrasse 35 and Beethovenstrasse 21, behind our studio.

What is your return policy for retail?

We can accept retail returns under these conditions: 
• The garment is unworn and unwashed 
• The tags are still attached 
• The item must be returned within 30 days of the purchase 
• Proof of payment must accompany the return 
• All sale items are final 
• Returns can only be exchanged for SparkCycle credit 

Can I ride if I’m pregnant?

As with any exercise regiment, please check with your doctor before your SparkCycle ride.